Terms of service

⭐ Privacy Policy for JanuHairy

Last updated: 13/12/25

JanuHairy (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit or make a purchase from our store.

📌 1. Personal Information We Collect

When you visit our Shopify store, we automatically collect certain information about your device and browsing behaviour, including:

  • IP address

  • Browser type

  • Time zone

  • Cookies installed on your device

  • Pages viewed and time spent on the site

We refer to this as Device Information.

When you make a purchase, we collect order information such as:

  • Name

  • Billing address

  • Shipping address

  • Payment details (processed securely via Shopify’s payment gateway)

  • Email address

  • Phone number

We refer to this as Order Information.

We only collect information necessary to fulfil your order or improve your experience.

📌 2. How We Use Your Personal Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Send updates or respond to enquiries

  • Improve and optimise our website

  • Screen orders for potential fraud or risk

  • Provide customer support

If you opt in to marketing, we may send updates about new products, campaigns, or events. You can unsubscribe at any time.

📌 3. Sharing Your Personal Information

We share your information with trusted third parties to help us run our store, including:

Shopify

Our online store platform, which processes payments and securely manages customer data.

Service Providers

Such as:

  • Shipping and fulfilment partners

  • Email marketing tools

  • Analytics providers (e.g., Shopify Analytics, Google Analytics)

These partners only receive the information needed to perform their services.

Legal Compliance

We may also share information if required to comply with laws, regulations, or lawful requests.

We do not sell, rent, or trade your personal information.

📌 4. Cookies

We use cookies to:

  • Remember your preferences

  • Enable core Shopify functionality

  • Analyse site traffic and usage

  • Improve your shopping experience

You can disable cookies via your browser settings, but some features may not work properly.

📌 5. Data Retention

We keep your order information for our records unless and until:

  • You request deletion, or

  • Retention is no longer required for legal or business purposes

Marketing data is retained until you unsubscribe or request removal.

📌 6. Security of Your Information

We take reasonable steps to protect your data against loss, misuse, unauthorised access, modification, or disclosure.

Your payment details are not stored by us and are securely processed through Shopify’s PCI-compliant payment system.

📌 7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections

  • Request deletion of your data

  • Withdraw consent for marketing

To exercise these rights, please contact us using the details below.

📌 8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

📌 9. Changes to This Privacy Policy

We may update this policy from time to time to reflect operational or legal changes.
The “Last updated” date will be amended accordingly.

📌 10. Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact:

Email: januhairydownunder@gmail.com
Subject line: Privacy Request